Terms of Service

Welcome to TASTO. These Terms of Service ("Terms") constitute a legally binding agreement between you or the entity you represent ("you," "your," or "Customer") and TASTO ("we," "us," or "our") concerning your access to and use of our platform, infrastructure, and website.

By creating an account, executing an order form, or accessing the Services, you agree to comply with and be bound by these Terms.

We grant Customer a non-exclusive, non-transferable, revocable license to access the TASTO platform in accordance with these Terms and the details outlined in your subscriber agreement. Customer agrees not to:

• Reverse-engineer, decompile, or otherwise attempt to derive source code from the platform.
• Introduce malicious code, vulnerabilities, or override system safety thresholds.
• Use the platform in any manner that impairs operational integrity, system performance, or network availability.

Customer is solely responsible for managing and maintaining the security of their operations on our platform. This includes:

• Maintaining confidentiality of account credentials and API access tokens.
• Ensuring that all platform operations comply with applicable local, state, national, and international laws.
• Auditing internally generated telemetry data and verifying access credentials regularly.

All right, title, and interest in and to the TASTO platform—including codebase, user interfaces, design assets, algorithms, documentation, and registered trademarks—remain exclusively with TASTO.

Customer retains all rights and titles to any data or content uploaded or routed through the platform. Customer grants TASTO a limited, non-exclusive license to process such data solely to deliver the platform services.

We strive to maintain a high level of operational uptime and platform reliability. Scheduled maintenance window notices will be communicated in advance to administrative contacts.

Support channels and response-time SLAs are governed by individual Service Level Agreements appended to Customer's commercial contract.

To the maximum extent permitted by law, TASTO, its affiliates, and its directors shall not be liable for any indirect, incidental, special, exemplary, or consequential damages, including loss of profits, data, or goodwill, arising out of or in connection with the Services.

Our total aggregate liability under these Terms shall not exceed the fees paid by Customer to TASTO in the twelve (12) months preceding the claim.

Either party may terminate these Terms if the other party breaches a material provision and fails to cure such breach within thirty (30) days of receiving written notice.

Upon termination, Customer's right to access the platform will cease immediately. Telemetry retention and offboarding data extraction will be conducted as per our standard data retention protocol or individual commercial covenants.

We reserve the right to modify these Terms at any time. We will provide notice of material revisions to organizational administrators at least thirty (30) days before the updated Terms become effective.

Continued use of the platform after the effective date constitutes acceptance of the revised Terms.